Oum website policy
Privacy Policy
This Privacy Policy describes how Oum Premium Med Spa (“Oum,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit our website or contact us through it. It also explains how to contact us about your information.
Interpretation and Definitions
In this policy, “Oum” means Oum Premium Med Spa, 102 SW 14th Street, Suite 201, Bentonville, Arkansas, United States. “Website” and “Service” refer to this website at www.oummedspa.com. “You” means the person using the website. “Personal data” means information relating to an identified or identifiable person. A “device” is a computer, phone, tablet, or other device used to access the website. “Service providers” are organizations that help operate the website or deliver services on our behalf. “Usage data” means technical information generated through use of the website.
Information We Collect
When you submit an inquiry, we collect your name, email address, phone number, area of interest, and the message you provide. Information you voluntarily send by email or other communications may also be used to respond to you. Please use the inquiry form for general questions and do not include medical history or sensitive health information.
Our hosting and embedded service providers may process technical information such as your IP address, browser and device details, pages requested, dates and times of access, and diagnostic data to deliver and protect their services.
Booking and financing information is entered through PatientNow and Cherry, respectively. These providers may request additional information under their own privacy policies. This website policy does not replace any separate notice covering your medical records or clinical care.
Browser Storage, Cookies, and Embedded Services
Cookies are small files stored on your device. This website also uses session storage to remember recently displayed wording so that it can vary when you revisit a page. That storage contains display choices, rather than the contents of your inquiry.
Embedded booking and financing services and the hosting platform may use cookies or similar technologies under their own policies. You can manage cookies and website storage in your browser settings; blocking them may affect embedded features. Oum does not use Flash cookies or offer social-media sign-in, public user profiles, or account registration on this website. Links to Instagram, Facebook, and TikTok take you to those separate services.
How We Use Your Information
- To respond to your questions, manage your requests, and help you arrange care.
- To provide and maintain the website and related services.
- To communicate about the services you request and relevant operational updates.
- To investigate technical issues, prevent misuse, and protect the website and its visitors.
- To meet applicable obligations, resolve disputes, and protect our rights.
If you choose to receive promotional communications from Oum, you can use the unsubscribe instructions in those communications or contact us to change your preferences.
Service Providers and Sharing
We use providers to support specific website functions: Framer for website hosting and to deliver inquiry-form messages to frontdesk@oummedspa.com, PatientNow for online booking, and Cherry for financing. These services may process information needed for those functions. External links, including patient guides hosted on Google Drive and social-media pages, are governed by the respective providers’ policies.
Information may also be disclosed with your consent, when required by law or a valid request from public authorities, or when necessary to protect rights, investigate wrongdoing, protect safety, or address legal liability. If Oum undergoes a merger, acquisition, or asset transfer, relevant information may be transferred as part of that transaction; we will provide notice if it becomes subject to a different privacy policy.
Retention of Your Personal Data
We retain personal data for as long as needed for the purposes described in this policy, including responding to requests, meeting applicable obligations, resolving disputes, and enforcing agreements. Technical information may be retained by service providers according to their own practices. Contact us with questions about retention or to request access, correction, or deletion; applicable obligations may limit what can be deleted.
Processing and Transfers
Information may be processed at Oum’s offices and by service providers in other locations, including outside your state or country. The laws in those locations may differ from those where you live. We seek to use appropriate safeguards when handling personal information and working with service providers.
Security of Your Personal Data
We seek to protect personal information using reasonable safeguards. No method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed. Please do not submit sensitive health information through the general inquiry form.
Children’s Privacy
This website is intended for an adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information through the website, please contact us so we can review and address it.
Links to Other Websites
Our website contains links and embedded services operated by other organizations. Review their privacy policies before providing information. Oum does not control those organizations’ websites or privacy practices.
Changes to This Policy
We may update this policy by posting a revised version here and updating the date below. Material changes may also be communicated through a website notice or other appropriate means. Please review this page periodically.
Contact Us About Privacy
For privacy questions or requests, email privacy@oummedspa.com or contact Oum Premium Med Spa at 102 SW 14th Street, Suite 201, Bentonville, AR 72712. For appointment and general inquiries, use frontdesk@oummedspa.com or call (479) 777-0550.
